wonderful service... Thank-you so much for your wonderful service and prompt delivery!! The 3 canvasses arrived safely within 3 days of ordering them .. and they look fantastic. I\'ll definitely be using you guys again.
Helen, | not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | I love your frames but shipping through CanPar needs to be re-assessed. Parcel stuck in Calgary with no one to help either online or at the number provided for support.
Hélène C., |