My compliments to KeenART Media... Thanks. I finally have it and it is just what I needed to complement a colorful painting. It is well made and came with all I needed to properly mount the painting right down to the two plastic "bumpers" to help keep it straight. it arrived in perfect condition.
Abbas, | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | many thanks for once again seamless predicable great service and product. order
gary f., | my gratitude This is just to express my gratitude for such excellent work & customer service. I will definitely be ordering pieces again! I'm so happy with the quality, ease, & speed at which my order was processed.
Nicole, |