Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | turned out beautifully Thank you the pictures I orded turned out beautifully
Shirley, Calgary | wonderful job I needed a rush order on a 30\"x20\" canvas print and had a lot of trouble finding companies that could print it in time, let alone delivery within 5 business days. Ottawa On Canvas was quick and easy to deal with and was delivered within 48 hours (thanks to expensive shipping, mind you). It looks fantastic - a wonderful job and under a tight deadline.
Chelsea Hamilton, Renfrew | Absolutely stunning! We received that canvas and it is absolutely stunning. Thanks a lot and you will see more business from us.
Troy, Vancouver |