Not happy
My order is missing an item. Overall, I am happy with your product and service. The stretcher bars are of a good quality and easy to assemble. Order processing is fast, no delays in shipping. Thank you.
Jenny, |
SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, |
My canvas painting looks amazing on the wall.
Thank you very much for the excellent stretching and perfect framing.
I can not take my eyes of it.
Qulaity stretching, |
I received the order on Saturday and wanted to let you know that I am very happy with the picture.
Thank you.
Ann, |
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